Authenticated access
The dashboard, call audio and transcripts are only available to authorized workspace members.
OMO — Voice AI for Business
Voice automation without losing control.
OMO views security as a system architecture—not as a promise added to a page.
Workspace isolation
Business data belongs to a specific workspace, and server requests verify both membership and role.
Controlled integrations
SIP, calendar, webhook, and API operations run on the server; confidential credentials are never sent to the browser.
Workflow guardrails
Agent actions are limited by verified steps, data validation, idempotency, and safe fallback behavior.
Operational practices
Retention periods, recording policies, and integration permissions are agreed for each implementation.
- Call recordings
- Recordings are never published at public URLs. Authorized users access them through protected application routes.
- Roles
- Owners and administrators manage configuration; members can be limited to view-only access.
- Secrets
- SIP passwords, API keys, and call tokens remain in the server environment.
- Reliable actions
- Booking and billing webhooks use atomic, replay-safe execution.
Need a security or architecture review?
Tell us how your calls work today, and we will map the first voice workflow around your real requirements.