OMO — Voice AI for Business

Voice automation without losing control.

OMO views security as a system architecture—not as a promise added to a page.

Authenticated access

The dashboard, call audio and transcripts are only available to authorized workspace members.

Workspace isolation

Business data belongs to a specific workspace, and server requests verify both membership and role.

Controlled integrations

SIP, calendar, webhook, and API operations run on the server; confidential credentials are never sent to the browser.

Workflow guardrails

Agent actions are limited by verified steps, data validation, idempotency, and safe fallback behavior.

Operational practices

Retention periods, recording policies, and integration permissions are agreed for each implementation.

Call recordings
Recordings are never published at public URLs. Authorized users access them through protected application routes.
Roles
Owners and administrators manage configuration; members can be limited to view-only access.
Secrets
SIP passwords, API keys, and call tokens remain in the server environment.
Reliable actions
Booking and billing webhooks use atomic, replay-safe execution.

Need a security or architecture review?

Tell us how your calls work today, and we will map the first voice workflow around your real requirements.