Stage context
The same phrase is interpreted against the exact question the caller is answering.
Georgian voice AI
Who is this for?
What problems does it solve?
What can OMO do?
The same phrase is interpreted against the exact question the caller is answering.
Dates, times, phone numbers, and names are checked for format and business validity.
TTS receives clean transcript text and separate voice direction so control prompts are never spoken.
Low-confidence input leads to a concise clarification, retry, or human handoff.
How it works
Telephone audio streams into the processing pipeline in real time.
STT produces partial and final text without waiting for the entire call.
The model checks whether the answer belongs to the current question and which value needs clarification.
Valid input advances the workflow; uncertain input triggers a targeted clarification.
Evidence retained
System boundaries
Direct answers
OMO applies a stage-specific STT configuration, Georgian name context, and confirmation rules. An uncertain result is not stored as final identity data.
Speech is normalized into a Georgian date and time interpretation, resolved in the configured Tbilisi time zone, and then checked against the calendar before use.
Yes. Provider and stage-specific STT policies can be configured, while the workflow state and business validation remain consistent across providers.